Frequently asked questions

Your mobile number, state, and city help us match paid orders and support requests to the correct student. You can browse before completing it, but a complete profile is required before buying a paid test series.

Open Test Series, choose a published series, review its tests and validity, then select Buy Now. Free series can be enrolled in directly; paid series continue to the secure manual UPI checkout.

Pay the exact amount to the displayed UPI ID or QR, submit the transaction reference or UTR, and wait for an admin to verify it against the bank record. Submission alone does not activate access.

Enter an active coupon at checkout. The page refreshes the original price, coupon discount, and final payable amount from the server. Some coupons have dates, minimum purchase, total usage, or per-student limits.

Paid access starts only after payment approval. Each series shows its validity, and every test displays its own attempt limit. Expired, revoked, or pending access cannot start a test.

Completed attempts appear in Attempt History and Performance. Result details, answer review, printing, and leaderboards are shown only when enabled by the test administrator.

An eligible passing result can issue a certificate when certificates are enabled globally and for that series and test. Anyone can verify an issued certificate number from the Verify Certificate page.

Eligibility depends on the circumstances and the published Refunds and Cancellations policy. Submit your order reference through Contact so the team can review the request.

Test By Easy Bankers uses account, test, order, payment-reference, and support information to provide the service, prevent abuse, and resolve requests. Read the Privacy Policy for the complete explanation.

Use the Contact and Grievance form, select the closest category, and include a concise message. For payment or purchase questions, include your order or transaction reference but never share a UPI PIN or bank password.